Every business across every industry is a technology business now. This has accelerated the pace of business transformation and technology innovation regardless of the products or services it offers. How to remain relevant with such pace of change. Read on.
Thought it will be worthwhile revisiting it based on several discussions earlier this week. Cloud/SaaS focus is more about the second 'S' in SaaS that stand for 'Service' over first 'S' - Software. It is the 'Service' aspect that differentiate SaaS with traditional Software product approaches - particularly in the enterprise space. There are various… Continue reading Service mindset
Friends, I am starting a new chapter in my professional life. I will be joining CA Technologies as Sr. Vice President of Business Unit Executive this coming Monday. Some of you may already know CA Technologies as it has been in the Technology business for some time now. CA specializes in IT solutions that help… Continue reading New chapter
Product organizations are going through significant transformation. Business/commercial expectations of the Product organizations are changing; customer (buyer) behaviors are changing; how software gets priced; distributed and implemented is changing; People/employee expectation within an organization is changing; etc. All of this has led to the Product organizations transforming their inner-working and organizing things differently. As someone… Continue reading Why Agile
If at first you don't succeed, try, try, try again. I have been trying to reduce my weight for several years now without much success. This has been one of the most difficult personal goal for me to accomplish during the last several years. Like with countless other folks around the world - my goal… Continue reading Achieving elusive personal goal
This is an exciting time for people working in the technology field. Technology landscape is constantly changing and not a period goes by when we don't hear about innovation happening all around us. In fact, we experience most of the innovation as consumer sooner these days. So one has to keep investing in personal growth… Continue reading Change
Key stakeholders of a company are its shareholders, customers and its employees. Businesses are organized for the benefit of its shareholders. Nevertheless, the question of corporate priorities and which one should come first, second, or last – is a never ending debate. From a company board and business order of priority perspective the answer would… Continue reading Employees, Customers and Shareholders – who comes first?
Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength; mastering yourself is true power. ~ Tao I enjoy meeting people who are self-aware. I look for the opportunity to work with them wherever possible. Working with them usually turns out to be a great experience where I end up gaining more and… Continue reading Know thyself
In various conversations - I usually get asked question that imply something like "how I got to where I am now". My usual reply to those questions has always been something like: "My professional life is shaped by 2 things. Leading change and having great mentors". I suspect this will remain same for my professional… Continue reading About Mentors and Change
"It was my tongue that swore; my heart is unsworn" - Euripides We all have personally experienced, heard or seen examples where an individual or team accomplish goals that otherwise was seen hard to accomplish. It is the kind of stories that surprise people involved. You know about it when you experience it. And I am sure… Continue reading Wanna play? Can you commit?
Life is full of paradoxes. All of us experience it on daily basis. Business life is no exception either. Few examples: Seek consensus or seek difference of opinion: Looking for consensus? But difference of opinion is what bring individuality and makes a place aspiring. However, you need a level of consensus to build buy-in for successful… Continue reading Paradox in business life
It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change. - Charles Darwin In our life time - we saw: Computers came to life. And shrank in size as fast as they came while becoming extremely powerful Computers… Continue reading In our lifetime…
Earlier today, I stumbled on this video clip of John Chambers speaking to Harvard Business on few of the things changing on the organization front. It is vital in the current day and age where increasingly changing landscape and global competition that continue to shape things faster than ever before. The need to scale our… Continue reading Teamwork and Collaboration
Front line management plays a key role in the success of an organization. It can be competitive differentiator when companies are able to harness their management talent for their greater good. Consider the following on the importance of front line management: For 80% to 90% of the employees in an organization - their direct manager… Continue reading Management Excellence
This is in continuation to the earlier post...Here are few things I do more consciously than ever before in my own leadership journey: 1. Hire bright people and get out-of-the-way. It has been my rule #1 forever. Leaders are responsible for bringing in the bright talent and establish right organization processes/structure necessary that encourages desirable… Continue reading Leadership by Influence – Part Deux
Command and Control style leadership is outdated. Gone are the days when an organization look up to the leader and expect all the answers - or have leaders that expect to answer everything. It limits what an organization can accomplish. Leaders who expect to have their fingers in every hole and micro manage stops much… Continue reading Collaborative Leadership – Leadership by Influence
Life is about rhythms. Establish good rhythms and life become humming...likewise fail to establish rhythm and soon we are panting leaving us out of breath. Rhythms are important both in personal life and in professional life. Right rhythms help achieve what we care about and bring desired change. Like I have some rhythms around personal… Continue reading Rhythms
If you have not heard about Net Promoter Score (NPS) - do yourself a favor and learn about it. Some links are here, here, and here. In a nut shell it is about building more promoters of your business than detractors. More customers speaking good about your business the better. It takes a whole lot… Continue reading Net promoter score
In the current day and age - web technologies has made building communities very easy. Also, Communities are extremely helpful in solving everyday challenges and come in every shape, size and cause. Social communities come together for common good and find each other supportive that see greater success. However, be watchful while building social communities to… Continue reading Community versus Mob
"Your own resolution to success is more important than any other one thing" - Abraham Lincoln Simple formula for success: Make commitment on regular basis - large or small - with a conviction. And then do whatever it takes to make it happen. At times we just fail to commit either for the fear of failure… Continue reading Succeed by committing
During the last few days - I stumbled on 2 interesting thread. One from Frank Scavo - where he summed up Nick Carr's presentation on Cloud computing and how it is changing the IT landscape. Not much new here from Cloud computing perspective - but I like how Nick uses historical analogy and compare it… Continue reading Interesting musings…
Although it is an hour long video - but captures well why in today's world it is vital for everyone to remain connected with their customers and help spread ideas. Also, Seth has great delivery and captures this topic so eloquently. It is fun to hear some of his usual examples around slice bread or purple cow.… Continue reading Ideas that spread – wins!
I will be in Atlanta week of Nov 9th attending Summit - Sage annual customer event. I am looking forward to catching up with lot of our customers; business partners and colleagues from different businesses. There are plenty of good sessions planned and opportunities to have dialog around what is happening in the MAS 90/200; MAS 500… Continue reading Summit 2009
We live in a time where communicating to broad audience alone one way has limited reach and stickiness. To make a message sticky and gain viral spread - you want to communicate through your audience. You want to foster a community of influencers who can help spread your message and communicate for you. Ask someone… Continue reading Market-ing: Make it personal
I find myself in more situations lately educating others or asking others to embrace social media as part of professional life. It has become a norm for start up companies where social media is part of life. However, in established companies it is a journey: some leap forward and others need hand holding to get… Continue reading Share your ideas – Social Media 101
While talking to few acquaintances who are in the business of building different kind of software (Attention based; consumer product; SaaS; or others) than on-premise enterprise software products - it is interesting to observe similar discussion. This is probably the core nature of software business. At the end of the day it comes down to… Continue reading Business of software
This one is funny. It takes one to start the party... Also, remind me of a quote..."one person can change the world"
Last few days I went through two separate incidents reminding me of poor business applications resulting into bad customer experience that can easily be avoided - should customer view point is considered while automating any business process. 1. My elder daughter who is now 17+ was in the process of buying a car. I decided… Continue reading Serving customer experience
I love reading books. Books have been helpful and insightful in guiding me all along. Beside several great mentors who supported, coached and guided me along - I credit few good business books in shaping my thought process thus far. My younger daughter, Mansi, is another bookworm. Over the last 2 years or so -… Continue reading Bookworm
Are you the CEO of your destiny who is investing towards your future - learning and sharpening the game? Great musicians never stop trying to improve; great athletes never stop trying to improve - so why should that not be true for everyone else. However, it is rather common that many of us stop investing… Continue reading Me Inc.